CivicLens privacy policy

Effective date: June 16, 2026

CivicLens is a browser extension for Zillow, Realtor.com, Redfin, Trulia, and HAR.com listing pages. It shows bundled county-level election context directly on supported listing pages and uses this hosted portal for authentication, free-trial enforcement, and the one-time paid unlock.

What CivicLens collects

CivicLens uses third-party service providers for account authentication, entitlement management, and one-time payment processing. These providers process only the information needed to provide those services, such as email address, account identifier, entitlement status, free-use count, and payment or checkout identifiers. Payment card details are handled by the hosted payment processor and are not stored by CivicLens.

What CivicLens does not collect

CivicLens does not sell personal data. CivicLens does not use advertising SDKs or behavioral analytics in the extension. CivicLens does not transmit the bundled election dataset to a remote API just to render the county-level context panel.

Listing page data

On supported listing pages, the extension reads the visible address information needed to identify the county and render bundled election context. During the free tier, CivicLens records a trial-use event after a successful panel load. That remote event is limited to a listing fingerprint, host name, and the signed-in account id needed to enforce the 3-use limit.

Local storage

The extension uses chrome.storage.local to store panel position, panel theme and density preference, collapsed state, listing-level hide state for the current browser session, and last-known extension auth and entitlement cache. This data stays in the extension storage for the current browser profile.

Hosted portal

The portal is used for email/password sign-up and sign-in, password reset, hosted one-time checkout, and returning authenticated access back to the extension. The extension package does not include payment processor secret keys or backend service-role keys.

Permissions

The storage permission persists extension preferences and last-known auth or entitlement state. Host permissions for Zillow, Realtor.com, Redfin, Trulia, and HAR.com are used only to detect supported property detail pages, read visible address information, and render the panel. Portal permissions are used only for account, trial, and billing communication.

Security

The extension stores only publishable browser-safe configuration and local session cache. Secrets such as backend service-role keys, payment processor secret keys, and webhook signing secrets remain in the hosted portal/server environment and are never shipped inside the extension package.

Limited use

CivicLens uses account, entitlement, and listing-page data only to provide and improve its single stated purpose: showing county-level civic context on supported real estate listing pages and enforcing account-based trial or paid access. The use of information received from Chrome APIs will adhere to the Chrome Web Store User Data Policy, including the Limited Use requirements.

Children

CivicLens is not directed to children and does not knowingly collect personal data from children.

Contact

For questions, contact CivicLens support from the support page on this portal.